Shipping policy

DELIVERY TIME ESTIMATES

While we endeavour to get your products to you as quickly as possible, our delivery times are an estimation only and not guaranteed. Delivery days are estimated in business days (Monday-Friday) only. If you place an order after 4:00 on Friday or on the weekend, your order will be shipped out on the following Monday. 

Fritz and Fancy is a one-person operation and I'll work as quick as possible to get your order to you. Once an order has left the shop and given to the courier, we cannot be held responsible for circumstances beyond our control such as: holidays, incorrect shipping information provided by the client, acts of God, and postal delays. 

During holiday times, you can expect things to ship slower than usual. However, we have found most people get their orders in under a week (yes, even Nunavut!)

SHIPPING

All orders are handled by Canada Post. Arrival times typically range between:

• 'Tracked Parcel' shipping options: four to eight (4-8) business days

• 'Standard' non-tracked shipping within Canada: five to twelve (5-12) business days

Standard shipping does not come with tracking, but it keeps the cost to ship much more affordable. 

Items that have Free Shipping are sent by regular mail and have no tracking numbers - it's cheap as heck and still gets to you quickly. 

REFUSED SHIPMENTS

We do our best to ensure your scrunchies get to you in the best condition. In the unlikely event that your order arrives damaged, please accept the delivery and send a photo of the damage to us here at hello@fritzandfancy.com.

We will review your order and arrange a new delivery. Note, our stock is made in very small batches and replacements will be given based on availability. If the item you ordered is no longer in stock, we can replace it with another option. 

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Greek	Norwegian	Welsh
Haitian Creole	Persian

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